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Tunturi Fitness Equipment
Warranty Information

Warranty Terms
Consumers have legal rights in accordance with the applicable national legislation concerning consumer goods, and the warranty does not restrict these rights. The new fitness equipment carries a manufacturer's warranty granted by Tunturi Oy Ltd.

The warranty covers manufacturing flaws caused by materials or labour that occur during the warranty period.

Tunturi Oy Ltd will, at its discretion, either repair or replace the faulty part or equipment according to the terms presented below.

The Owner's Warranty is only valid, if the item is used in an environment approved by Tunturi Oy Ltd for that particular equipment. Tunturi fitness equipment for home use carries a twenty-four (24) month manufacturer's warranty.

Using the Registration Card to register Tunturi fitness equipment that is in home use extends the manufacturer's warranty by twelve (12) months (extended Owner's Warranty).

If the product is used in a community or gym, the manufacturer's warranty is twelve (12) months; registration will not extend the warranty period. Please note that the terms of the Owner's Warranty may vary from one market area to another.

The warranty period commences from the date on which the original buyer purchases the equipment; warranty repairs will not extend the warranty period.

Warranty Restrictions
The warranty covers flaws caused by materials or labour in fitness equipment that is as originally assembled. The warranty only covers faults that occur in normal use as defined in the attached manual, and providing that Tunturi's instructions on installation, maintenance and use have been followed. Tunturi Oy Ltd and Tunturi distributors are not responsible for faults caused by factors outside their scope of influence. The warranty is applicable only to the original purchaser of the equipment and is only valid in countries in which Tunturi has an authorised distributor.

The warranty does not extend to fitness equipment or components that have been modified without the consent of Tunturi Oy Ltd. The warranty does not cover faults resulting from: natural wear and tear, use in conditions for which the fitness equipment is not intended, corrosion, or damage incurred during loading or shipping. Neither does the warranty support maintenance activities, such as cleaning, lubricating or normal checking of parts; nor installation procedures that customers can do themselves and that do not require dismantling/reassembling the fitness equipment e.g. replacing a user interface, pedals or other similar, simple parts. Warranty repair performed by other than an authorized Tunturi representative shall not be compensated for.

Fault Report
The fault report must include at least the following information: the serial number of the faulty equipment, the date of delivery to the original buyer, details of the place and conditions where the equipment has been used (home, gym etc.), and an accurate description of the fault/problem. Remember to keep the purchase receipt - it is a prerequisite for the handling of warranty issues. You should also take particular care of the registration receipt; it helps in dealing with warranty issues during an extended Owner's Warranty.

Scope of Warranty
Under no circumstances is Tunturi Oy Ltd or a Tunturi distributor responsible for any indirect damage incurred by the buyer, such as loss of income or other financial consequences.

Repairing or Replacing a Product
Despite continuous quality control, faults or operating errors in equipment may result from individual components. Delivering the complete piece of equipment for repair is often unnecessary, because the flaw can usually be fixed by replacing just the faulty part. It is preferable that you should make any inquiries about the warranty directly to your Tunturi retailer.

Labour
The warranty covers labour costs resulting from the repair of the equipment, for a period of twelve (12) months from the original purchase date, provided that the equipment is in the possession of the original buyer. Please note that the terms of Owner's Warranty may vary from area to area.

REGISTRATION CARD
We at Tunturi want to develop our products and services continuously according to the needs and wishes of our customers. For this reason, we kindly ask you to complete the registration card and send it to us as soon as possible, preferably within ten days of purchasing the equipment. If registration is intended, it must be made within two (2) months of the date of purchase. Please fill in all fields and you ensure that we can serve you as efficiently as possible.

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